Privacy Policy
Ball Knowledge is operated by UpNextCo (“we”, “us” or “our”). This policy explains what information we use when you play Ball Knowledge and the choices available to you.
Information we collect
- Account information: the Sign in with Apple identifier used to create your account, plus your name and email address when Apple makes them available.
- Profile information: your display name, chosen football club and optional profile photo.
- Gameplay information: game answers, scores, XP, streaks, completion history and leaderboard participation.
- Technical information: basic request and diagnostic information, such as IP address, device or operating-system information and server logs, used to operate and secure the service.
How we use information
We use this information to provide accounts and daily games, calculate scores and streaks, operate leaderboards, save progress, prevent abuse, troubleshoot problems and improve Ball Knowledge.
Sharing and service providers
We do not sell personal information and we do not use it for cross-app advertising or tracking. We share information only with providers needed to run the service, including Apple for authentication and TestFlight, Railway for application and database hosting, and infrastructure providers that deliver football images and other app assets.
Storage and retention
Account and gameplay information is retained while your account remains active and for as long as reasonably required to operate, secure and comply with legal obligations for the service. Some game data is cached locally on your device and is removed when you sign out or delete your account.
Your choices and rights
You can change your display name, club and profile photo in the app. You can delete your account from the Profile screen; this permanently removes the account and associated personal information, subject to limited legal or security retention requirements. You may also contact us to request access, correction or deletion.
Children
Ball Knowledge is a family friendly game. There is no age restriction, but we do not recommend it for children under 4.
Security and international processing
We use reasonable technical and organisational measures to protect information. Our providers may process information outside your country, with protections appropriate to the service and applicable law.
Changes
We may update this policy as Ball Knowledge develops. Material changes will be posted on this page with a new effective date.
Contact
Questions or privacy requests can be sent to contact@upnextapp.co.